This guide describes the information that VirginSound needs in order to process a DMCA takedown request. 

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Due to the type of content VirginSound hosts (mostly mp3s, videos) and the way that content is managed, we need complaints to be as specific as possible. These guidelines are designed to make the processing of alleged infringement notices as straightforward as possible. Our form of notice set forth below is consistent with the form suggested by the DMCA statute, which can be found at the U.S. Copyright Office’s official website:

Before You Start

Tell the Truth. The DMCA requires that you swear to the facts in your copyright complaint under penalty of perjury. It is a federal crime to intentionally lie in a sworn declaration. Submitting false information could also result in civil liability—that is, you could get sued for money damages.

Investigate. Do make sure that you solely have the rights and permission to request for a DMCA-takedown of such files hosted on our website, you should ask yourself if you do have the owner’s consent if its not yours before requesting.

Ask Nicely First. A great first step before sending us a takedown notice is to try contacting the us directly. we have listed contact information on our contact us page. This is not strictly required, but it is classy.

You May Receive a Counter Notice. Any user affected by your takedown notice may decide to submit a counter notice. If they do, we will re-enable their content within 10-14 days unless you notify us that you have initiated a legal action seeking to restrain the user from engaging in infringing activity relating to the content on VirginSound.

Your Complaint Must …
  1. Include the following statement: “I have read and understandVirginSound’s Guide to Filing a DMCA Notice.” We won’t refuse to process an otherwise complete complaint if you don’t include this statement. But we’ll know that you haven’t read these guidelines and may ask you to go back and do so.

  2. Identify the copyrighted work you believe has been infringed. This information is important because it helps us determine which of the files you believe is in infringement of copyright.

  3. Identify the material that you allege is infringing the copyrighted work listed in item #2, above. It is important to be as specific as possible in your identification. This identification needs to be reasonably sufficient to permit Virginound to locate the material. At a minimum, this means that you should include the URL to the material allegedly infringing the copyright. If you allege that less than a whole space infringes, identify the specific page(s) that you allege infringe. If you allege that all of the content at a URL infringes, please be explicit about that as well.

  4. Provide your contact information. Include your email address, name and telephone number.

  5. Also include the following statement: “I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or I am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.”

How to Submit Your Complaint

The fastest way to get a response is to send an email notification to [email protected]. You may include an attachment if you like, but please also include a plain-text version of your letter in the body of your message.

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